Development of a food delivery mobile application with CRM (management system) and synchronization with the website

Results:
• More than 50,000 installations in the first month
• Average rating of 4.8 in AppStore and Google Play

Technologies:
• React Native
• Node.js
• MongoDB
• Firebase
• REST API
• Google Maps API

Client’s Task

The company “Delicious as Home” is a provider of innovative solutions for satellite transport monitoring. To expand their capabilities and enhance the convenience of their service, they needed to create a mobile application that would provide users access to the platform anytime and anywhere.

At the time of inquiry, the client already had desktop and web versions of the product. However, to strengthen competitive advantages and further develop the company, it was necessary to ensure the portability of use. Our team developed an intuitive and functional mobile application that meets high standards of convenience and is adapted to user requests.

Our Solution

We created a modern mobile application for iOS and Android that simplifies and streamlines the food ordering process. Here are the key features of our solution:

Convenient search and selection of restaurants
The app allows users to quickly find nearby restaurants using the built-in search or interactive map. We have provided filters by cuisine, rating, and delivery time to help users easily choose the right option.

Detailing of dishes and orders
Each dish is accompanied by bright photos, ingredient descriptions, and current prices. Users can customize their orders—adding or removing ingredients, as well as leaving comments for the restaurant.

Simple and stylish interface
Our designers created an intuitive interface, adhering to modern UX/UI principles. Users have access to a convenient registration process, order placement, and real-time tracking of order status.

Reliable server integration
To ensure uninterrupted operation of the application, we implemented a stable connection with the server via API. This guarantees the accuracy of information about menus, prices, and delivery times.

The application we created not only makes ordering food easier but also enhances user loyalty through its convenience and functionality.

The team that developed the application

iOS Developer

Android Developer

QA Engineer

UI Designer

Business Analyst

Project Manager

Development time: 3 months

Every product card has multiple settings: timer discount, video description, photo gallery, personal recommendations for related products

Each product card in the application is a multifunctional tool that provides customers with maximum information and options for convenient selection. Key features of the product card include:

Timer discount: the capability to create time-limited promotions. Customers see a countdown timer that encourages faster purchasing, thereby increasing conversion.
Video description: to visually represent the product, videos can be displayed in the product card. This helps highlight the unique features of the product, demonstrate it in action, and increase consumer trust.
Photo gallery: multiple high-quality images allow users to view the product from various angles. Zoom and swiping features are supported, enabling detailed examination of each element.
Personal recommendations: based on customer interests and behavior in the application, related or alternative products are displayed. This functionality assists clients in finding additional products, enhancing their experience and increasing average order value.

These features make the product card not only informative but also interactive, contributing to improved user experience and increased sales.

We create not just applications but complete platforms that connect restaurants, couriers, and clients, ensuring a seamless and enjoyable experience for each party. Our portfolio already includes successful projects in the food delivery sector, and we are ready to apply our experience and expertise to implement your idea.

Maxim. Project Manager

Convenient navigation by sections and categories of dishes within each category of the catalog. Filters by price, promotions, daily dishes

The navigation in the dish catalog has been designed to allow users to easily find the necessary items and quickly orient even within an extensive assortment.

Navigation by sections and categories

Sections and categories: the catalog is organized into an intuitive structure—dishes are grouped by categories (e.g., “Pizza,” “Sushi,” “Drinks”). This allows users to jump directly to the needed section, saving time.
Nested categories: within each category, users see subcategories for even more precise sorting (for example, under “Pizza”, they can choose “Thin Crust” or “Cheese Edge”).
Interactive elements: visual hints, icons, and tooltips are provided for user convenience, making navigation easier even for new users.

Filters for quick dish search

Built-in filters help users customize the catalog according to their needs:

By price: ability to sort dishes within a specified budget, from the cheapest to premium items.
By promotions: a special filter that shows only dishes participating in current promotions or offering discounts. This is especially useful for customers looking for good deals.
By daily dishes: a highlighted category of dishes available within special offers for the day, stimulating interest in exclusive items.

Intuitive user experience

Filters and categories work quickly and smoothly, without unnecessary loading.
Convenient toggles and sliders allow users to set filter options in just a few clicks.
Preference saving: the application remembers the user’s selection to present the most relevant dishes upon the next visit.

Multifunctional shopping cart with minimum order amount calculation and the ability to change quantities and remove items before order confirmation

The shopping cart in the app is designed as a key tool for managing orders. It provides users with full control over added items and simplifies the checkout process.

Key features of the cart:

Minimum order amount calculation:
- If the order amount is below the minimum required for delivery, the cart automatically notifies the user. The remaining amount required to meet the order conditions is displayed, encouraging the addition of more items.
- For promotional offers (such as free delivery at a certain amount), the cart displays how much is left to reach the bonus.
Item quantity management:
- Convenient “+” and “–” buttons allow users to quickly increase or decrease the quantity of selected items directly in the cart. Changes are immediately reflected in the total.
- If an item has limitations (e.g., minimum or maximum order), the cart informs the user to prevent errors.
Removing items:
- Any item can be easily removed with one click. The cart instantly updates the total cost and recalculates whether the order meets the minimum delivery conditions.
- To prevent accidental deletion, an action confirmation is provided.
Dynamic total amount update:
- All changes in the cart—adding, removing, or adjusting quantities—instantly recalculate the total amount, including tax, discounts, and additional charges (if applicable).
- The user always sees the current amount of their order without the need to refresh the page or navigate to another section.
Transparency of information:
- A detailed list of selected items is provided, indicating their names, unit prices, total costs, and discounts applied.
- Delivery fees and discounts are separately highlighted so that clients understand the final order amount.
Change retention:
- The cart retains selected items and their quantities, even if the user temporarily leaves the app. This is convenient for those who build their order in several steps.

User experience:

The cart combines functionality and simplicity, providing a comfortable checkout process. With flexible management and transparent calculations, users gain complete confidence in the accuracy of their order before confirming it.

100% integration with the online store, allowing users to have their order history in both the mobile application and on the website, while the site administrator can manage dishes through the website and receive updates directly in the mobile application

Benefits for users:

Unified order history:
- All orders made through the mobile application or website are automatically synchronized.
- In their personal account, users can view their purchase history, regardless of where they were placed—within the application or on the website.
- This provides convenience and transparency, allowing customers to quickly find repeat orders, save favorite items, or track delivery status.
Convenience of switching between devices:
- Users can start an order on the website (e.g., from their work computer) and finish it in the application or vice versa, without loss of data.
- The cart synchronizes in real-time, eliminating the need to re-select items.

Benefits for the administrator:

Centralized product management:
- All product data, including descriptions, photos, prices, discounts, and availability status, are updated through the site’s admin panel.
- These changes are instantly reflected in the mobile application without additional actions, simplifying catalog management.
Real-time updates:
- Any changes made by the administrator (e.g., adding new dishes, changing prices, or launching promotions) are immediately synchronized between the site and the application. This ensures that users only see current information.
Order management:
- All orders received from the application and the site are displayed on a common management panel. The administrator can easily track, process, and analyze them.
- The ability to sort and filter orders by platform (website or application) assists in analytics and strategy improvement.

Technical features of integration:

Unified database:
- The application and website operate on one database, which eliminates data duplication and reduces the likelihood of errors.
API for two-way communication:
- The mobile application and the website are connected via API, ensuring instant data transfer. For example:
  - When placing an order in the application, the information is immediately displayed in the website system.
  - When updating the assortment on the website, changes are instantly visible in the application.
Security and stability:
- The integration is built considering modern security standards, including data encryption and request authentication.

Result:

This integration makes using the service convenient for both clients and administrators. Users benefit from a cohesive and seamless experience, while the business gains ease of management and a unified information space. This helps increase customer loyalty, improve team responsiveness, and enhance overall business process efficiency.

After the successful launch of the application, we continue to support its functionality and relevance. Regular updates, new features, and improvements to existing ones are important aspects that keep your application competitive in the market.

Maxim. Project Manager

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